Common Questions

Do you ship?

Yes we sure do, worldwide! We fully package our pieces super secure so you do not need to worry about breakage.

Can I put my mug in the dishwasher/microwave?

Yes you can! The only mugs you can not put in the dishwasher or microwave is mugs with gold or crystals or a metallic looking glaze. Of coarse for longevity hand washing is always best. Clear glaze will craze our time with dishwasher use. This will not. affect the piece as long as it is washed properly.

If you have chosen a very thin rim mug we recommend hand washing your mug to prevent chipping.

Can I put tea/coffee in the wine cups?

No this is not recommended. Wine cups are for cold liquid only.

Are the carved pieces made for daily use?

Absolutely, porcelain is very durable. All pieces are dishwasher safe. We use them everyday in our house and put them in the dishwasher (Gold pieces should be hand washed). I, Sarah am not going to hand wash anything.... Ask Mike LOL.

Do all of your wine cups have thumb dimples?

Yes they sure do.

Do you make all of your pieces?

We sure do. Everything is made in our home shop. Follow us on TikTok for the inside look. Red Butt on TikTok

Can I return a piece?

We offer exchange. If purchased online we require the pieces back within 10 days of purchase then we will send your chosen selection plus shipping.

Breakage

If this happens Please contact us. We guarantee our pieces for 30 day. You may choose a new piece of equal value from our website OR we can make you a new one (colours may vary). If you would like us to remake, this will take aprox 6 weeks. We do not cover shipping but you may pick up if you wish.